CAPE MAY COURT HOUSE, NJ—The Cape May County Office of Emergency Management has become the first in our region to implement a next-generation 9-1-1 emergency telephone response service. The implementation of the new RapidSOS NG911 Clearinghouse Program allows the Cape May County Dispatch Center to pinpoint the actual location of a 9-1-1 cellular call to within 150 feet of the caller, instead of to the nearest cellular phone tower.
“This next-gen ability will improve
response time to actual locations of emergencies by first responders, and
potentially save lives”, said Cape May County Emergency Management Director
Martin Pagliughi. “The ability to conduct wireless accuracy mapping
provides a quicker, more efficient response when a 9-1-1 call is placed through
the County Dispatch Center”.
Life-saving data from millions of
devices is integrated into Cape May County’s 9-1-1 system, providing invaluable
information seamlessly to County dispatchers.
There have been several instances where
phone calls were placed via the 9-1-1 system where the location provided
electronically is to the nearest cell tower, and not an actual
physical location. This additional
accuracy is essential in many emergencies, including those involving maritime
rescues or when a caller is not able to actually speak into the cell
phone. The Cape May County Office of Emergency Management has added this
next-gen accuracy program through its Motorola 9-1-1 call works equipment; the
Dispatch Center also accepts emergency text messages.
“We are proud to lead the way in next-generation
9-1-1 technology advancements”, said Cape May County Freeholder Director Gerald
Thornton. “This is another attractive reason for municipalities to
consider the move to central dispatch as we can offer a parallel data path for
location data from popular mobile devices”.
The RapidSOS NG911 Program is a
centralized and secure location information server that supports a variety of
devices and applications. The system will greatly pinpoint the origin of
the phone call regardless of whether the caller is stationary, running,
driving, or boating.
Contact: Martin Pagliughi, Director OEM